Abstract:

Professionalism of medical personnel have various aspects. The problem, the present study focuses on the requirement for appropriate communication skills of medical workers, directly related to the exercise of their professional competence. Summarizing the highlights of literary sources, we can define a clear need to enhance their academic training in terms of mastery of therapeutic behaviour by improving nonverbal and verbal communication style. Since the continuing progress in the practice and quality of health services requires a corresponding progress in the quality of education of the people, who are part of the profession, as well as continuous training for those already practicing to achieve high quality medical practice. Summary, keywords in Russian and English, main text in Bulgarian

Keywords: medical experts, professional competence, quality medical education, lifelong learning, better communication skills